Shipping Policy
Thank you for shopping at Kitsui! We are committed to delivering your order promptly and securely. Please review our shipping policy below:
Shipping Zones
We currently ship within Malaysia. We do not offer international shipping at this time.
Shipping Fees
Shipping fees will be calculated at checkout based on the delivery address and the weight of the products ordered.
Order Processing Time
Orders are processed and dispatched within 1-2 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has been shipped.
Delivery Times
Delivery times may vary depending on your location within Malaysia. Generally, you can expect to receive your order within:
Peninsular Malaysia: 3-5 business days
East Malaysia (Sabah & Sarawak): 5-7 business days
Please note that delivery times are estimates and may be subject to delays due to unforeseen circumstances or during peak seasons.
Shipping Carriers
We partner with reputable courier services to ensure reliable and efficient delivery of your order.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can track the status of your shipment using the provided tracking number on our website or the courier's website.
Shipping Restrictions
Please note that certain remote areas within Malaysia may have limited or no delivery service available. If you have concerns about the delivery to your location, please contact us before placing your order.
Shipping Policies
Kitsui is not responsible for delays in delivery caused by circumstances beyond our control, such as natural disasters, strikes, or customs delays.
It is the customer's responsibility to provide accurate shipping information. Kitsui will not be liable for orders delivered to incorrect addresses provided by the customer.
If you have not received your order within the estimated delivery time, please contact us immediately so we can assist you.
Contact Us
If you have any questions about our shipping policy, please contact us at +60182993069 [WhatsApp Only].
By placing an order with Kitsui, you agree to abide by the terms and conditions of our shipping policy outlined above. Thank you for choosing Kitsui for your health and wellness needs!
Shipping Zones
We currently ship within Malaysia. We do not offer international shipping at this time.
Shipping Fees
Shipping fees will be calculated at checkout based on the delivery address and the weight of the products ordered.
Order Processing Time
Orders are processed and dispatched within 1-2 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has been shipped.
Delivery Times
Delivery times may vary depending on your location within Malaysia. Generally, you can expect to receive your order within:
Peninsular Malaysia: 3-5 business days
East Malaysia (Sabah & Sarawak): 5-7 business days
Please note that delivery times are estimates and may be subject to delays due to unforeseen circumstances or during peak seasons.
Shipping Carriers
We partner with reputable courier services to ensure reliable and efficient delivery of your order.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can track the status of your shipment using the provided tracking number on our website or the courier's website.
Shipping Restrictions
Please note that certain remote areas within Malaysia may have limited or no delivery service available. If you have concerns about the delivery to your location, please contact us before placing your order.
Shipping Policies
Kitsui is not responsible for delays in delivery caused by circumstances beyond our control, such as natural disasters, strikes, or customs delays.
It is the customer's responsibility to provide accurate shipping information. Kitsui will not be liable for orders delivered to incorrect addresses provided by the customer.
If you have not received your order within the estimated delivery time, please contact us immediately so we can assist you.
Contact Us
If you have any questions about our shipping policy, please contact us at +60182993069 [WhatsApp Only].
By placing an order with Kitsui, you agree to abide by the terms and conditions of our shipping policy outlined above. Thank you for choosing Kitsui for your health and wellness needs!